Refund policy

Return & Exchange Policy

#Overview

- We do not offer refunds or returns.
- We only accept exchanges under the conditions below.

#Exchange Eligibility

You may request an exchange if:

- The request is made within [4 days] of delivery
- The item is unused, unworn, and unwashed
- The item is in its original condition and packaging
- All tags are still attached

# Non-Eligible Items

We do not accept exchanges for:

- Used or damaged items (not caused by us)
- Items without original tags or packaging
- Items marked as final sale

# Exchange Process

1. Contact us at [apex.eg.22@gmail.com] with:

   * Order number
   * Item you want to exchange
   * Requested size or product
2. Wait for confirmation and instructions
3. Ship the item back following the provided instructions

# Shipping Costs

- Customer is responsible for return shipping fees
- We cover shipping for the replacement item

#Damaged or Wrong Items

If you receive a defective or incorrect item:

- Contact us within 48 hours of delivery
- Include photos as proof
- We will arrange a replacement at no additional cost

#Important Notes

- We reserve the right to رفض أي طلب تبادل that does not meet the conditions above
- Exchanges are subject to product availability

Contact

For exchange requests or support:
Email: [apex.eg.22@gmail.com]